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Frequently Asked Questions
Yes, we are the Hospital Authority's designated imaging service provider. If you have a referral letter from a public hospital, you can use specific imaging services at a reduced cost.
Please refer to our promotion page for details on the available discounts.
The delivery times for imaging reports vary depending on the type of examination, typically take 3-7 working days to complete.
The actual number of days required depends on the specific imaging service you receive.
Once the report is complete, our staff will send it to the referring medical centre; however, if we receive authorization from the doctor, you may come to our centre to collect it in person.
Some medical insurance plans in Hong Kong, including the Voluntary Health Insurance Scheme (VHIS), may cover medical imaging scans. The coverage varies depending on your specific insurance policy details.
We recommend checking with your insurance provider to understand what services are covered under your plan.
Please see "Insurance & Payment Options" for details.
Once the report is complete, our staff will send it to the referring medical centre.
For Hospital Authority referrals who want to authorize others to collect the report for you, please fill in the "Letter of Authorization."
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