How can we help you?
Frequently Asked Questions
Do I need a doctor's referral letter for imaging examinations?
What should I pay attention to when undergoing imaging examinations?
Can I use Health Care Vouchers?
Are there any discounts for imaging services referred by the Hospital Authority?
Yes, we are the Hospital Authority’s designated imaging service provider. If you have a referral letter from a public hospital, you can use specific imaging services at a reduced cost.
Please refer to our promotion page for details on the available discounts.
Can I request a female or male healthcare professional for my examination?
When can I receive the imaging report?
The delivery times for imaging reports vary depending on the type of examination, typically take 3-7 working days to complete.
The actual number of days required depends on the specific imaging service you receive.
Once the report is complete, our staff will send it to the referring medical centre; however, if we receive authorization from the doctor, you may come to our centre to collect it in person.
What are my payment options?
Does insurance cover the imaging cost?
Can someone else collect my report for me?
Once the report is complete, our staff will send it to the referring medical centre.
For Hospital Authority referrals who want to authorize others to collect the report for you, please fill in the “Letter of Authorization.”