3621 0234
5287 4665
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Terms & Conditions

  1. The date and time of the appointment in this form are for reference only. The customer service team will confirm with the customer via WhatsApp message. If you have not received a message from us within 2 working days, please contact 5287 4665 via WhatsApp.
  2. Examinees must present their identity cards and doctor’s referral letter on the appointment day and complete the personal information form before using the service.
  3. In case of disputes, the decision of ProCare shall be final.

Arrangements during adverse
weather and extreme conditions

Red rainstorm warning

The centre will remain in service as usual, but you are recommended to decide whether to visit based on the weather conditions. Please contact us in advance if you need to change the appointment date. We will be happy to re-arrange for you.

Black rainstorm warning

Before 9 am

  • If the warning is hoisted or is announced to be hoisted before 9 am, the centre will be closed.
  • If the warning is lowered on or before 3 pm, the centre will resume service in 2 hours.

During business hours

  • If a black rainstorm warning is hoisted or is announced to be hoisted during business hours, the centre will continue to operate as usual.
  • It is recommended that you decide whether to visit based on the weather conditions. Please contact us in advance if you need to change the appointment date. We will be happy to re-arrange for you.

Arrangements during adverse
weather and extreme conditions

Special Notice – 23 September 2025

According to the Hong Kong Observatory, Typhoon Signal No.8 is expected to be issued at 2:20PM on 23 September.

All ProCare Imaging and Laboratory Centres will suspend services from 1:00PM onwards, and will remain closed until the signal is lowered. 

————————————————————————————————————

Typhoon Signal No. 8 or Above and Extreme Condition

Before 9 am

  • The centre will be closed if the signal is hoisted or announced to be hoisted before 9 a.m.
  • If the signal is cancelled or lowered to No. 3 signal or below on or before 3 pm, the centre will resume service in 2 hours. 

During business hours

  • If a Typhoon Signal No. 8 or above or “Extreme Condition” is hoisted or is announced to be hoisted during business hours, we will finish all started service as soon as possible.
  • We will re-arrange for you for other appointments that have not yet started.
  • The centre will be closed until the signal is lowered.

Tsim Sha Tsui (MRI)

3621 0234

Room 1505, 15/F, 26 Nathan Road, Tsim Sha Tsui, Kowloon

Clinic details

Opening Hours

Mon - Fri 9:00AM - 7:00PM
Sat 9:00AM - 5:00PM
Sun & Public Holiday Closed

Central

3841 7992

G07A & G07B2, G/F, Bank of America Tower, 12 Harcourt Road, Central, Hong Kong

Clinic details

Opening Hours

Mon - Fri 9:00AM - 6:00PM
Sat 9:00AM - 6:00PM
Sun & Public Holiday Closed

Jordan

3621 0234

Room 1507-11, 15/F, 238 Nathan Road, Jordan, Kowloon

Clinic details

Opening Hours

Mon - Fri 9:00AM - 1:00PM
2:00PM - 6:00PM
Sat 9:00AM - 1:00PM
2:00PM - 4:00PM
Sun & Public Holiday Closed

Tsim Sha Tsui

3621 0234

2/F, 26 Nathan Road, Tsim Sha Tsui, Kowloon

Clinic details

Opening Hours

Mon - Fri 9:00AM - 1:00PM
2:00PM - 6:00PM
Sat 9:00AM - 1:00PM
2:00PM - 4:00PM
Sun & Public Holiday Closed

Causeway Bay

3621 0234

26/F, Lee Garden Two, 28 Yun Ping Road, Causeway Bay, Hong Kong

Clinic details

Opening Hours

Mon - Fri 9:00AM - 1:00PM
2:00PM - 6:00PM
Sat 9:00AM - 1:00PM
2:00PM - 4:00PM
Sun & Public Holiday Closed

Central (PET-CT)

3841 7992

G07A & G07B2, G/F, Bank of America Tower, 12 Harcourt Road, Central, Hong Kong

Clinic details

Opening Hours

Mon - Fri 9:00AM - 6:00PM
Sat 9:00AM - 6:00PM
Sun & Public Holiday Closed